Policies, Notices, and Terms & Conditions
View the Powers Family Medicine pllc (“Powers Family Medicine”) Policies, Notices, Terms & Conditions, and Code of Conduct at any time via this Website. Copies can also be requested by emailing Questions@PowersFamilyMedicine.com.
Privacy Policy
Last Updated: January 1, 2024
Powers Family Medicine pllc (“Powers Family Medicine”) is committed to maintaining the security and privacy of your personal information collected through this website, www.powersfamilymedicine.com. This Privacy Policy discloses Powers Family Medicine's information collection and dissemination practices in connection with the Website and applies solely to the information that we collect through the Website.
You can also review our Notice of Privacy Practices for Protected Health Information, Terms & Conditions, Notice of Non-Discrimination and Service Animal Policy.
The Website
1. Acceptance of Privacy Policy
By using the Website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website. Your continued use of the Website following the posting of changes to these terms will mean that you accept those changes.
2. Personally Identifiable Information
Except as described in this Privacy Policy, Powers Family Medicine only collects your personally identifiable information (“PII”) through this Website when you choose to provide such information, such as when you use the “Contact Us” feature or ask a question. PII can include your name, email address, and zip code. Powers Family Medicine uses your PII to address your requests for information or services. Powers Family Medicine will not sell, rent, license, or trade your PII with third parties. Unless you give us permission to do so, Powers Family Medicine will not share your PII other than as specified in this Privacy Policy.
3. Our Social Media Usage
We have accounts on social media platforms through which we may post information or conduct promotional activities. If you use social media to follow us or interact with us, we may collect Personal Information you choose to share with us. Please understand your use of the social media services may result in the collection or sharing of information about you by those social media services. We have no control over, and decline all responsibility for, the use of your personal data by these third-party social media networks. Your use of social media, including your interactions with us on social media, are at your discretion. We encourage you to review the privacy policies and settings on the social media services with which you interact to make sure you understand how your information may be collected, used, and shared by those social media services.
4. Email Communications and Promotional Offers
If you sign up for news about Powers Family Medicine via the Website, you may receive email communications from us. We may send you email, contact you, or engage you in other communication mediums that relates to your use of the Website and Services. If, at any time, you do not wish to receive email communications about the Website or our newsletters, please use the "UNSUBSCRIBE" link at the bottom of our email.
5. Children’s Privacy Protection
Powers Family Medicine understands the importance of protecting children’s privacy online. The Website is not designed for, or intentionally targeted at, children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13. No one under the age of 13 should submit any PII to Powers Family Medicine and/or the Website.
6. Disclosures to Third Parties Assisting In Our Operations
Powers Family Medicine may share your PII under confidentiality agreements with other companies that work with, or on behalf of, Powers Family Medicine to provide medical/health care products and services. These companies may use your PII to assist Powers Family Medicine in its operations. However, these companies do not have any independent right to share this information.
7. Disclosures Under Special Circumstances
We may provide information about you to respond to subpoenas, court orders, legal process or governmental regulations, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
8. Anonymous Information and Automatically Collected Information
Each time a visitor comes to the Website, Powers Family Medicine collects some information to improve the overall quality of the visitor’s online experience.
9. IP Addresses and Web Server Logs
An Internet Protocol (“IP”) address is a number that automatically identifies the computer/device you have used to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider. Powers Family Medicine may use IP addresses to conduct website analyses and performance reviews and to administer this Website.
10. Cookies
Cookies are pieces of information that a website transfers to a user’s computer for purposes of storing information about a user’s preferences. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Many websites use cookies as a standard practice to provide useful features when a user visits the website and most web browsers are set up to accept cookies. Powers Family Medicine uses cookies to improve your online experience when visiting the Website. You can set your browser to refuse cookies, but some portions of the Website may not work properly if you refuse cookies.
11. Referrals/Links
The Website may contain links to third-party websites that may offer information of interest. This Privacy Policy does not apply to those websites, and Powers Family Medicine recommends reviewing those websites’ privacy policies individually. Powers Family Medicine assumes no responsibility for any material outside of the Website, including any website that may be accessed through a link from the Website.
12. Security
Powers Family Medicine understands that storing our data in a secure manner is required. Powers Family Medicine stores PII and other data using industry-standard administrative safeguards to secure data against foreseeable risks, such as modification, access, unauthorized use, disclosure, or destruction. Please note, however, that while Powers Family Medicine has endeavored to create a secure website for users, the confidentiality of any communication or material transmitted to/from the Website or via e-mail cannot be guaranteed.
13. Changes
You may review and request changes to your PII that Powers Family Medicine has collected, including the removal of your PII from Powers Family Medicine’s databases in order to prevent receipt of future communications or to halt receipt of our Website services, using any of the following options:
You can send your request via e-mail to: Questions@powersfamilymedicine.com, or mail your request to the following postal address:
Powers Family Medicine, 23700 Orchard Lake Road, Suite M, Farmington Hills, Michigan 48336
California Privacy Rights
Pursuant to the California Consumer Privacy Act (CCPA), below is a summary of the Personal Information Powers Family Medicine collects or has collected in the last twelve months, the reason we collect your Personal Information, where we obtain the Personal Information we collect about you, and the third parties that we share your Personal Information. The section references relate to the sections above in this Policy.
This section contains disclosures required by the California Consumer Privacy Act (CCPA) and applies only to "personal information" that is subject to the CCPA. Consumers with disabilities may access this notice by contacting us at Questions@PowersFamilyMedicine.com and requesting assistance to receive the notice.
We do not, and will not, sell personal information under the CCPA. We do collect from California consumers the following categories of personal information:
Personal and online identifiers, such as name and email address;
Categories of information described in Section 1798.80(e) of the California Civil Code, such as telephone number;
Internet or other electronic network activity information, such interactions with our website; and
Professional or employment-related information.
We use and disclose the personal information we collect for our commercial and business purposes including:
To provide our services to you
For the operations and administration of our business
To provide our services to you
For business analytics purposes
For our own marketing purposes
To provide customer support or respond to you
To enforce compliance with our terms and agreements or policies
Exercising Your Rights
California residents have certain rights with respect to the personal information collected by businesses. If you are a California resident, you may exercise the following rights regarding personal information about you, subject to certain exceptions and limitations:
The right to know the categories and specific pieces of personal information we collect, use, disclose, and sell about you, the categories of sources from which we collected personal information about you, our purposes for collecting or selling personal information, the categories of personal information that we have either sold or disclosed for a business purpose, and the categories of third parties with which we have shared personal information;
The right to request that we delete the personal information we have collected from you or maintain about you.
The right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.
To exercise any of the above rights, please contact us by at +1.248.482.6222 or online at www.PowersFamilyMedicine.com/ca-privacy.
To verify your request, we will compare the information you provide in your request to any information we maintain about you. Note that we may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled.
You may designate an authorized agent to make a CCPA request on your behalf by designating such an agent in writing or through a power of attorney. We will require the agent to provide us with proof that you have authorized the agent to make the CCPA request on your behalf prior to accepting a request from the agent.
General Terms
Policy Updates
This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display a version number and a date on the policy in the upper right corner of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Policy regarding use or disclosure of PII, we will provide advance notice on this Website. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.
Questions?
If you have any questions about this Privacy Policy or about Powers Family Medicine's handling of your information, please contact us at Powers Family Medicine, 23700 Orchard Lake Road, Suite M, Farmington Hills, Michigan 48336 or at Questions@powersfamilymedicine.com.
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Terms & Conditions
Disclaimer/Terms and Conditions Governing General Use of the Powers Family Medicine pllc Website
The following terms and conditions, in addition to those laid out in the Privacy Policy and our Notice of Privacy Practices for Protected Health Information, apply to the Powers Family Medicine Website. Please read these terms and conditions carefully each time you access this site as the terms may change from time to time.
Agreement
https://powersfamilymedicine.com ("the Web Site", "this Website ") is an Internet-based online information and communication service provided by Powers Family Medicine pllc ("Powers Family Medicine", "We"). You agree to be bound by the terms and conditions of this Agreement. Powers Family Medicine may modify this Agreement at any time. You agree to review this Agreement periodically to ensure that you are aware of any modifications. Your continued access or use of the Website after the modifications have become effective shall be deemed as evidence of your acceptance of the modified Agreement.
Website License
We hereby grant you the right to view and use this Website subject to the terms and conditions of this Agreement. You may download and/or print a copy of information provided in this Website for your personal use only. Permission to reprint or electronically reproduce any document or graphic in whole or in part for any other purpose is expressly prohibited, unless prior written consent is obtained from Powers Family Medicine.
Links to Third Party Sites
While visiting this Website, you may leave the site and access certain third party internet sites. Powers Family Medicine neither reviews nor manages the content and accuracy of these third party sites, and therefore will not be responsible for their content and accuracy. Your access to third party sites is at your sole risk.
Other sites on the Internet may contain violent, racist, unedited, and sexually explicit, types of material, among others, which you may find offensive. Please access other web sites at your own discretion. See our Website Privacy Policy regarding information that may be transferred to third parties by using these advertisements or links.
Warranty
Powers Family Medicine assumes no responsibility for how you use the information provided through this Website. Information on this Website is provided for entertainment, educational, and business purposes only and should not be interpreted as a recommendation for a specific treatment plan, product or course of action. The content areas should not be relied upon for specific medical advice for you. You should always seek the advice of your physician or other qualified health provider prior to starting any new treatment or with any questions you may have regarding a medical condition.
Health Information
The health information on this Website is provided by Powers Family Medicine solely for informational purposes as a service to enhance customer service for our patients. It does not constitute medical advice and is not intended to be a substitute for proper medical care provided by a qualified health care professional. Powers Family Medicine assumes no responsibility for any circumstances arising out of the interpretation, misuse, use, or application of any information supplied on this Website. Always consult with your health care professional for appropriate examinations, treatment, testing, and care recommendations. Do not rely on information on this site as a recommendation or tool for self-diagnosis. Use of this Website does not replace medical consultations with a qualified health/medical professional to serve the health and medical needs of you or a family member.
You exercise your own judgment when using or purchasing any product or selecting a health care professional through any site or service linked to this Website. Neither Powers Family Medicine nor its Website endorses any medical or professional service obtained through information provided on this site or any links to this site.
Use of Website Content
Permission to copy, photocopy, reprint, translate, or electronically reproduce any page of this Website, including content, documents, or graphics in whole or in part for any reason except for personal use is expressly prohibited, unless prior written consent is obtained from Powers Family Medicine.
General Disclaimer
All Material including any link to other sites and content found at linked sites is provided "as is" and without any express or implied warranties. Due to the nature of the Internet, we do not warrant that access to this Website or any of its pages will be uninterrupted or error free. Powers Family Medicine does not warrant or make any representations regarding the usefulness of or the expected results of the material contained on this Website. Note that some jurisdictions may not allow the exclusion of implied warranties so some of the above exclusions may not apply to you. Please check your local laws for any such restrictions.
Limitation of Liability
You agree by accessing this Website that under no circumstances or any theories of liability under international or civil, common, or statutory law including but not limited to strict liability, negligence or other tort theories or contract, patent or copyright laws, will Powers Family Medicine be liable for damages of any kind occurring from the use of this Website or any information, goods or services obtained on this Web site including direct, indirect, consequential, incidental, or punitive damages (even if Powers Family Medical has been advised of the possibility of such damages), to the fullest extent permitted by law. Some jurisdictions do not allow the exclusion or limitation of certain damages so some of these limitations may not apply to you.
Website User Representations and Responsibilities
You represent and warrant that you are at least 18 years of age and that you possess the legal right and ability to enter into this Agreement and to use this Website in accordance with this Agreement. You agree to be financially responsible for your use of this Website and to comply with your responsibilities and obligations as stated in this Agreement.
Completion and submission of the form on the Contact Us page is for use in providing personal information for the purpose of notifying potential patients of Powers Family Medicine business updates.
Children’s Privacy Protection
This Website does not direct content to Minors and does not intend to collect personal information from minors. The Website is not designed for, or intentionally targeted at, children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13. No one under the age of 13 should submit any PII to Powers Family Medicine and/or the Website.
If you allow your minor child, or a child for whom you are legal guardian (a "Minor"), to access and use this Website, you agree that you will be solely responsible for: (i) the online conduct of such Minor; (ii) monitoring such Minor's access to and use of this Website; and (iii) the consequences of any use.
The Digital Millennium Copyright Act
We reserve the right, but not the obligation, to terminate your access to this Website if it determines in its sole and absolute discretion that you are involved in infringing activity, including alleged acts of first-time or repeat infringement, regardless or whether the material or activity is ultimately determined to be infringing. Powers Family Medicine may deliver a notification to you under this Agreement by means of electronic mail, a general notice on this Web site or by written communication delivered by first class U.S. mail to your address on record in our files.
International Website Access
If you choose to access this Website from outside the United States you do so on your own initiative and are responsible for compliance with U.S. and local laws, if and to the extent that local laws are applicable.
Changes and Applicable Law
We reserve the right to make changes to this Website, our Privacy Policy, and our Terms and Conditions. We encourage you to regularly review this Website and these terms periodically for any updates or changes. Your continued access or use of this Website shall be deemed your acceptance of these Legal Disclaimers/Conditions of Use and any changes and the reasonableness of these standards for notice of changes.
Personal Security
We will only use the information you submit to provide you with the services you have requested and as otherwise described in this Website Privacy Policy.
Access to Information
Information you submit is limited to those employees and staff who have a need to use the information in order to provide medical care. You may review and request changes to your PII that Powers Family Medicine has collected, including the removal of your PII from Powers Family Medicine’s databases in order to prevent receipt of future communications or to halt receipt of our Website services, using any of the following options:
You can send your request via e-mail to: Questions@powersfamilymedicine.com, or mail your request to the following postal address:
Powers Family Medicine, 23700 Orchard Lake Road, Suite E, Farmington Hills, Michigan 48336
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Notice of HIPAA Privacy Practices
October 1, 2024
This notice contains details about how your health information may be used and disclosed by Powers Family Medicine pllc (Powers Family Medicine) and how you can get access to this information. Please review the notice in great detail.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires us to ask each of our patients to acknowledge receipt of our Notice of HIPAA Privacy Practices. The Notice is published on the Powers Family Medicine website and available via Powers Family Medicine directly. You can receive a copy of the Notice by asking for one via Questions@PowersFamilyMedicine.com or by printing one from our website at anytime.
You can also review our Privacy Policy, Terms & Conditions, Notice of Non-Discrimination and Service Animal Policy.
Powers Family Medicine Responsibilities
Under HIPAA, Powers Family Medicine must take steps to protect the privacy of your Protected Health Information (PHI). PHI includes information that we have created or received regarding your health or payment for your health. It includes both your medical records and personal information such as your name, social security number, financial information, address, and phone number.
Under federal law, we are required to:
Protect the privacy of your PHI. All of our employees and physicians are required to maintain the confidentiality of PHI and receive appropriate privacy training
Provide you with this Notice of Privacy Practices explaining our duties and practices regarding your PHI
Notify you in the case of a breach of unsecured PHI
Follow the practices and procedures set forth in this Notice
Uses and Disclosures of Your PHI That Do Not Require Your Authorization
The Companies use and disclose PHI in a number of ways connected to your treatment, payment for your care, and our healthcare operations. Some examples of how we may use or disclose your PHI without your authorization are listed below.
Treatment
To our physicians, nurse practitioners, nurses, administrative staff, and others involved in your healthcare or preventive healthcare.
To other healthcare providers treating you who are not on our staff such as dentists, emergency room staff, specialists and other providers. For example (and without limitation), if you are being treated for an injured knee, we may share your PHI among your primary physician, the knee specialist, and your physical therapist, among others, so they can provide proper care.
Financial Services/Payments
To administer your health benefits policy or contract.
To bill you for healthcare we provide.
To pay others who provided care to you.
To other organizations and providers for payment activities, unless disclosure is prohibited by law.
Health Care Operations
To administer and support our business activities or those of other healthcare organizations (as allowed by law), including providers and plans. For example (and without limitation), we may use your PHI to conduct quality analysis, data aggregation, review and improve our services and the care you receive and to provide training.
To other individuals (such as consultants and attorneys) and other companies and organizations that help us with our business activities. (Note: If we share your PHI with other organizations for this purpose, they must agree to protect your privacy.)
Other
We may use or disclose your PHI without your authorization for legal and/or governmental purposes in the following circumstances:
As required by law—When we are required by laws, including workers' compensation laws.
Threat to health or safety—To avoid a serious threat to the health or safety of yourself and others.
Public health and safety—To an authorized public health authority or individual to:
Protect public health and safety.
Prevent or control disease, injury, or disability.
Report vital statistics such as births or deaths.
Investigate or track problems with prescription drugs and medical devices.
Abuse or neglect—To government entities authorized to receive reports regarding abuse, neglect, or domestic violence.
Minors—In general, parents and legal guardians are legal representatives of minor patients. However, in certain circumstances, as dictated by state law, minors can act on their own behalf and consent to their own treatment. In general, we will share the PHI of a patient who is a minor with the minor’s parents or guardians, unless the minor could have consented to the care themselves (except where parental disclosure may be required per applicable law).
Oversight agencies—To health oversight agencies for certain activities such as audits, examinations, investigations, inspections, and licensures.
Legal proceedings—In the course of any legal proceeding or in response to an order of a court or administrative agency and in response to a subpoena, discovery request, or other lawful process.
Law enforcement—To law enforcement officials in certain circumstances for law enforcement purposes. By way of example and without limitation, disclosures may be made to identify or locate a suspect, witness, or missing person; to report a crime; or to provide information concerning victims of crimes.
Health Information Exchanges—We may participate in health information exchanges (HIEs) and may electronically share your medical information for treatment, payment and healthcare operations purposes with other participants in the HIEs. HIEs allow us, and your other healthcare providers and organizations, to efficiently share and better use information necessary for your treatment and other lawful purposes. In some states, the inclusion of your medical information in an HIE is voluntary and subject to your right to opt-in or opt-out; if you choose to opt-in or not to opt-out, we may provide your medical information in accordance with applicable law to the HIEs in which we participate.
Military activity and national security—To the military and to authorized federal officials for national security and intelligence purposes, to the Department of Veterans Affairs as required by military authorities, or in connection with providing protective services to the President of the United States.
We may also use or disclose your PHI without your authorization in the following miscellaneous circumstances:
Contacting you directly—We may use your PHI, including your email address or phone number, to contact you. For example, we may also use this information to send you appointment reminders and other communications relating to your care and treatment, or let you know about treatment alternatives or other health related services or benefits that may be of interest to you, via email, phone call, or text message.
Your patient account—We may make certain PHI, such as information about care or treatment, appointment histories and medication records, accessible to you through online tools, such as email or your Practice Fusion patient account.
Family members and/or friends—To a member of your family, a relative, a close friend—or any other person you identify who is directly involved in your healthcare—when you are either not present or unable to make a healthcare decision for yourself and we determine that disclosure is in your best interest. We will also assume that we may disclose PHI to any person you permit to be physically present with you as we discuss your PHI with you. For example, we may disclose PHI to a friend who brings you into an emergency room, we may allow someone other than you to pick up your prescription, and we will assume that we may discuss your healthcare with a person you bring with you to your in-office appointments.
Treatment alternatives and plan description—To communicate with you about treatment services, options, or alternatives, as well as health-related benefits or services that may be of interest to you, or to describe our health plan and providers to you.
De-identified information—If information is removed from your PHI so that you can’t be identified, except as prohibited by law.
Coroners, funeral directors, and organ donation—To coroners, funeral directors, and organ donation organizations as authorized by law.
Disaster relief—To an authorized public or private entity for disaster relief purposes. For example, we might disclose your PHI to help notify family members of your location or general condition.
Uses and Disclosures of Your PHI That Require Us to Obtain Your Authorization
Except in the situations listed in the sections above, we will use and disclose your PHI only with your written authorization. This means we will not use your PHI in the following cases, unless you give us written permission:
Marketing purposes, except as allowed by HIPAA or applicable law (by way of example, marketing communications allowed by HIPAA without authorization include communications pertaining to care or treatment and/or our products or services.)
Sale of your information.
Most sharing of psychotherapy notes.
In some situations, federal and state laws provide special protections for specific kinds of PHI and require authorization from you before we can disclose that specially protected PHI. For example, additional protections may apply in some states to genetic, mental health, drug and alcohol abuse, rape and sexual assault, sexually transmitted disease and/or HIV/AIDS-related information, and/or to the use of your PHI in certain review and disciplinary proceedings of healthcare professionals by state authorities. In these situations, we will comply with the more stringent state laws pertaining to such use or disclosure. If you have questions about these laws, please contact us at Questions@PowersFamilyMedicine.com
PHI - Your Rights
You have the right to:
Request restrictions by asking that we limit the way we use or disclose your PHI for treatment, payment, or healthcare operations. You may also ask that we limit the information we give to someone who is involved in your care, such as a family or friend. Please note that we are not required to agree to your request, except when a restriction has been requested regarding a disclosure to a health plan in situations where the patient has paid for services in full and where the purpose of the disclosure is for payment. If we do agree, we will honor your limits unless it is an emergency situation.
Ask that we communicate with you by another means. For example, if you want us to communicate with you at a different address, we can usually accommodate that request. We may ask that you make your request to us in writing. We will agree to reasonable requests.
Request an electronic or paper copy of your PHI. We may ask you to make this request in writing and we may charge a reasonable fee for the cost of producing and mailing the copies, which you will receive usually within 30 days. In certain situations, we may deny your request and will tell you why we are denying it. In some cases, you may have the right to ask for a review of our denial.
Ask to amend PHI we created that you feel is incorrect or incomplete. Your request for an amendment must be in writing and provide the reason for your request. In certain cases, we may deny your request, in writing. You may respond by filing a written statement of disagreement with us and ask that the statement be included with your PHI.
Choose someone to act for you. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will confirm the person has the authority and can act for you before we take any action.
Seek an accounting of certain disclosures by asking us for a list of the times we have disclosed your PHI. Your request must be in writing and give us the specific information we need in order to respond to your request. You may request disclosures made up to six years before your request. You may receive one list per year at no charge. If you request another list during the same year, we may charge you a reasonable fee. These lists will not include disclosures made for treatment, payment, or healthcare operations and certain other disclosures as permitted by law.
Request a paper copy of this Notice.
Receive written notification of any breach of your unsecured PHI.
File a complaint if you believe your privacy rights have been violated. You can file a written complaint with us at the address below, or with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints. We will not retaliate against you for filing a complaint.
Patient Communication (Non-marketing)
We may also use PHI to send you appointment reminders and other communications relating to your care and treatment, or let you know about treatment alternatives or other health related services or benefits that may be of interest to you, via email, phone call, or text message.
We may make certain PHI, such as information about care or treatment, appointment histories and medication records, accessible to you through secured online tools such as your Practice Fusion patient portal.
If you choose to communicate with us via emails, texts or chats, you acknowledge that we may exchange PHI with you via email, text or chat, that email, text and certain chat functionality may not be a secure method of communication, and that you agree to the security risks of such communication. If you would prefer not to exchange PHI via email, text or chat, you can choose not to communicate with us via those means, and you can notify us at Questions@PowersFamilyMedicine.com
Changes to Privacy Practices
Powers Family Medicine may modify this Notice from time to time. The revised Notice will apply to all PHI that we maintain. We will make any such changes to this Notice by posting the revised Notice on our website. The date of the last update will be clearly indicated at the top of this Notice. Please review this Notice from time to time to ensure you are familiar with our HIPAA privacy practices.
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Notice of Non-Discrimination
Powers Family Medicine pllc (Powers Family Medicine) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). Powers Family Medicine does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
Powers Family Medicine provides free aids/services to people with disabilities and to people who need language and/or communication assistance. If you need any of these services, please contact your Provider through the Patient Portal messaging or email Questions@PowersFamilyMedicine.com for assistance.
If you believe that Powers Family Medicine has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, including gender identity, pregnancy, or sexual orientation, you can file a grievance by emailing Questions@PowersFamilyMedicine.com.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or in-person at the address below. Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201
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Service Animal Policy
Powers Family Medicine is dedicated to ensuring equal service and meaningful access for individuals with disabilities, including those who rely on service animals. Service animals, as defined by the Americans with Disabilities Act (ADA) as "a dog or miniature horse trained to perform specific tasks related to an individual’s disability," are welcomed in Powers Family Medicine facilities. Anyone accompanied by a service animal, regardless of their status as a patient, will receive accommodation.
Please note that emotional support animals, therapy animals, and comfort or companion animals do not meet the ADA’s definition of service animals and are not permitted at the Powers Family Medicine office.
To support individuals with service animals in a safe and appropriate manner, the following guidelines are in place:
Service animals must be on a leash or harness unless doing so interferes with the animal’s ability to assist its handler.
In all cases, the handler must maintain control over the service animal.
The handler is responsible for the service animal’s supervision, care, and needs, including arranging for food, water, and any other essential provisions if the handler must be temporarily separated from the animal for safety purposes.
The handler is also responsible for cleaning up after the service animal.